Return and Cancellation Policy

At Al-Nair Sports Academy, we are committed to providing high-quality training programs. Below, we outline our refund policy to ensure clarity regarding the procedures and to protect the rights of all parties.

All programs offered are digital training programs, which include reserving a training spot and activating the participant’s registration in the program; the service is considered available and provided immediately upon completion of the payment process.

Once payment is completed, a training spot is reserved for the beneficiary, the activation process begins, and she is contacted to complete her registration information. This marks the actual start of service delivery.

Fees are non-refundable after payment has been completed in the following cases:

•Start the registration or activation process

•The beneficiary did not provide all the required information

•Failure to attend the program or use the service

•A change in personal circumstances or preferences for any reason

Reserving a training seat is part of the service.

Refund requests will be considered only if the Academy is unable to provide the service or if there is a technical issue preventing access to it that has not been resolved within a reasonable period of time.

Return requests must be submitted through official channels only and are reviewed by management; submission of a request does not constitute approval of the return.

The Academy reserves the right to provide evidence to the relevant authorities in the event of an objection, and to reject any claim if it is proven that the service was available.

By completing the payment process, the beneficiary acknowledges her agreement to and commitment to this policy.